Customer Service

About the Company

Join a global transport leader known for its innovation and commitment to customer care. This Bella Vista based company is looking for customer-focused professionals to join their friendly and supportive team.

The Role

As the Customer Service Representative, you will be the first point of contact for customers, you will provide exceptional service by:

• Answering inbound calls and emails to resolve customer enquiries.
• Providing timely and professional solutions.
• Managing customer complaints and escalations with empathy and confidence.
• Updating customer information accurately in the system.
• Collaborating with internal teams to ensure positive customer outcomes.

• Previous experience in a customer service, contact centre, call centre or account management role.
• A positive attitude and a genuine desire to help people.
• Strong problem-solving and communication skills.
• Proficiency in using a customer management system.

What's in it for you?

• Career Growth: Start a temporary role with the potential to become permanent.
• Work-Life Balance: Enjoy Monday to Friday hours (8:30 am – 5:00 pm).
• Great Location: Convenient Bella Vista office with onsite parking.
• Supportive Team: Be part of an inclusive team where your contributions are valued.

Ready to Apply?

If you have a passion for customer service and want to join a supportive team, we want to hear from you. Click APPLY NOW to submit your application.

Only applicants with full Australian working rights will be considered.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.